What does HRESULT 0x80310096 (FVE_E_OPERATION_NOT_SUPPORTED_ON_VISTA_VOLUME) mean?

Status / error code:

Category:

Constant name:

Source:

Facility:

Operating System:

Description:

This drive was encrypted using the version of BitLocker Drive Encryption included with Windows Vista and Windows Server 2008 which does not support organizational identifiers. To specify organizational identifiers for this drive upgrade the drive encryption to the latest version using the "manage-bde -upgrade" command.

Previous	Next
FVE_E_REMOVAL_OF_DRA_FAILED	FVE_E_CANT_LOCK_AUTOUNLOCK_ENABLED_VOLUME

FVE_E_OPERATION_NOT_SUPPORTED_ON_VISTA_VOLUME

What BitLocker has already established

At HRESULT 0x80310096, BitLocker has determined that the BitLocker metadata format is the older Windows Vista/Server 2008 generation and lacks the requested newer capability. The FVE_E_OPERATION_NOT_SUPPORTED_ON_VISTA_VOLUME code does not by itself say that the volume master key is lost or that user data is corrupt.

Operational boundary: volume state and geometry.

Note: The BitLocker provider tracks encryption conversion, protection, lock state, metadata version, filesystem geometry and outstanding volume use independently. When diagnosing this result, remember: Two volumes can both appear “encrypted” in a UI while being in very different states for a management API. Note: Avoid “repair” commands until the filesystem, partition and BitLocker metadata layers have been distinguished. When diagnosing it, remember: A change at the wrong layer can remove evidence or make recovery harder.

Data to preserve before changing state

record GetVersion result, original encryption OS, requested organization-identifier operation, conversion state and backup status. Keep the full HRESULT and the first method that returned it because later cleanup calls can report a different state.
capture manage-bde -status and the protector inventory for the exact volume GUID, not only the drive letter, because letters can change in WinRE, clusters and deployment environments.
Export BitLocker operational events for the result failure and note the boot session, caller identity and management source; that evidence separates this BitLocker condition from a generic access or storage error.

Related state to rule out

Do not merge this incident with an unsupported Windows edition or generic filesystem format problem; the decisive state is the on-volume BitLocker metadata version. If both appear with this result in one trace, preserve ordering because the first HRESULT normally identifies the prerequisite that caused later cleanup or fallback messages.

How to retest without losing evidence

Complete a supported BitLocker metadata upgrade with manage-bde only after confirming recovery material and volume health.

After correcting the result prerequisite, refresh protection, conversion and lock state before one controlled retry; a cached UI message is not proof that the condition is still active.
Before a this result remediation deletes protectors, changes firmware mode, resizes partitions or decrypts a production drive, verify that an independent recovery method is available and escrowed in the intended directory or account.

manage-bde -status
powershell -NoProfile -Command "Get-BitLockerVolume | Format-List *"

Diagnosis should be driven by the target object, effective policy and captured state snapshot rather than by a generic remediation applied to every BitLocker error.

State checks specific to the result

Checkpoint	How to interpret it for it
Before the call	Record the target identity and the pre-call volume state and geometry state. The decisive boundary is that the BitLocker metadata format is the older Windows Vista/Server 2008 generation and lacks the requested newer capability.
At failure	Preserve GetVersion result, original encryption OS, requested organization-identifier operation, conversion state and backup status. This proves whether it came from BitLocker itself or from a wrapper translating another result.
After correction	Complete a supported BitLocker metadata upgrade with manage-bde only after confirming recovery material and volume health. The request should then advance without removing an unrelated recovery route.
After reboot or remount	Recheck protection, conversion and lock state for it; a successful management call is incomplete if the next boot cannot unlock the volume.

Verification after the change

Success means more than the absence of a dialog. Confirm that the condition represented by it now matches the intended design, that the protector inventory has not lost an independent recovery route, and that the next reboot or remount can unlock the volume. If the request advances to another HRESULT, record both values in order because that transition reveals the next unmet prerequisite.

Microsoft references

Reference set for it:

Looking for a different code? Search another status or error code.