What does HRESULT 0x8086000E (ONL_E_CONNECTED_ACCOUNT_CAN_NOT_SIGNOUT) mean?

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Description:

Cannot sign out from the application since the user account is connected.

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ONL_CONNECTION_COUNT_LIMIT	ONL_E_USER_AUTHENTICATION_REQUIRED

ONL_E_CONNECTED_ACCOUNT_CAN_NOT_SIGNOUT

ONL_E_CONNECTED_ACCOUNT_CAN_NOT_SIGNOUT: follow the state transition

For ONL_E_CONNECTED_ACCOUNT_CAN_NOT_SIGNOUT (0x8086000E), the failed transition is: the connected-account relationship prevents the requested local sign-out operation.

Capture before retry

record account type, connected-account relationship, Windows sign-in context, provider state, and which sign-out API was called.

Prove the fix at the owning API

use the supported disconnect/remove-account workflow rather than forcing a sign-out that the connected-account model disallows. Keep unrelated inputs unchanged so a changed result has diagnostic value.

Technical references

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