What does HRESULT 0x80EE0037 (RTC_E_PROFILE_INVALID_SERVER_PROTOCOL) mean?

RTC_E_PROFILE_INVALID_SERVER_PROTOCOL

What the RTC value marks: RTC_E_PROFILE_INVALID_SERVER_PROTOCOL

This result is useful only when preserved with its producing phase; in creating or enabling an XML profile that defines user identity, servers, transports, authentication, and supported session types, it denotes the profile contains an invalid server protocol value or combination.

The machine-readable identity of this result is 0x80EE0037 in the RTC interface facility 0xEE; the result identity matters because RTC uses separate facilities for API conditions, SIP final responses, and PINT service statuses.

The first useful check is to record the exact value, XML element, allowed enumeration, and related transport/role/session fields. The result must be separated from nearby conditions because the field is present, so adding another copy will not fix semantic validation.

Protocol and object state

Evidence that separates the cause

• Code-specific proof: record the exact value, XML element, allowed enumeration, and related transport/role/session fields.
• Identity and target: redacted profile XML path/version.
• State at production: user URI and profile key hash.
• Timing and ordering: server role/address/transport.

A safe diagnostic sequence

1. Collect enough evidence to record the exact value, XML element, allowed enumeration, and related transport/role/session fields.
2. Test the competing explanation explicitly, because the field is present, so adding another copy will not fix semantic validation.
3. Apply the targeted fix — replace it with a documented value consistent with the rest of the profile and revalidate from source — and validate both protocol completion and object cleanup.

How to handle the result

Resolve it at its producing layer: replace it with a documented value consistent with the rest of the profile and revalidate from source; after it, a separate UI or watchdog retry must wait until that layer reports a final state.

Example: An automated profile feed emits an unsupported server protocol value and CreateProfile rejects the document.

Actions that do not address this condition

• Do not insert placeholder values solely to pass schema validation.
• Do not log passwords or provisioning secrets from profile XML.

Related RTC results

Technical references

• IRTCClientProvisioning::CreateProfile.
• IRTCProfile server fields.
• Microsoft RTC return constants.
• SIP and TEL URLs.