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RTC_E_PROFILE_INVALID_SERVER_PROTOCOL
What the RTC value marks: RTC_E_PROFILE_INVALID_SERVER_PROTOCOL
This result is useful only when preserved with its producing phase; in creating or enabling an XML profile that defines user identity, servers, transports, authentication, and supported session types, it denotes the profile contains an invalid server protocol value or combination.
The machine-readable identity of this result is 0x80EE0037 in the RTC interface facility 0xEE; the result identity matters because RTC uses separate facilities for API conditions, SIP final responses, and PINT service statuses.
The first useful check for this HRESULT is to record the exact value, XML element, allowed enumeration, and related transport/role/session fields; The result must be separated from nearby conditions because the field is present, so adding another copy will not fix semantic validation.
Protocol and object boundary
| RTC area | RTC provisioning profile validation boundary |
|---|---|
| Objects to correlate | profile XML, provision/user/server/session elements, registrar and proxy roles, transport and authentication method |
| Condition to prove | the profile contains an invalid server protocol value or combination |
| Safe corrective direction | replace it with a documented value consistent with the rest of the profile and revalidate from source |
The API and protocol context for this HRESULT is not optional: CreateProfile validates the provisioning schema and cross-field constraints; a field can be present yet still be unusable with the chosen transport or role; the related this result control-flow rule is that The enabled profile selected for a call must support both the destination and the requested session type.
Evidence that separates the cause
Correlate this result at source: the method or callback, the owning object generation, and the active protocol transition; for this HRESULT, this keeps later retries from obscuring causality.
- Code-specific proof for this HRESULT: record the exact value,
XMLelement, allowed enumeration, and related transport/role/session fields. - Identity and target for this HRESULT: redacted profile
XMLpath/version. - State at production for this HRESULT: user URI and profile key hash.
- Timing and ordering for this HRESULT: server role/address/transport.
For privacy-safe analysis of it, preserve protocol structure rather than payload content; for this HRESULT, authentication values, complete addresses, buddy lists, and bodies should be redacted or hashed under policy.
A safe diagnostic sequence
- Locate the earliest it producer and verify that no wrapper replaced a more specific lower-layer value.
- collect enough evidence to record the exact value,
XMLelement, allowed enumeration, and related transport/role/session fields. - map that producer to the active RTC object and to one SIP, SDP, PINT, presence, media, or profile transition.
- test the competing explanation explicitly, because the field is present, so adding another copy will not fix semantic validation.
- perform the narrow correction — replace it with a documented value consistent with the rest of the profile and revalidate from source — and validate both protocol completion and object cleanup.
Correlate wire data and RTC events for this HRESULT; for this HRESULT, either source alone can misclassify local validation as remote rejection, or a remote status as a local media or profile failure.
How to handle the result
Resolve it at its producing layer: replace it with a documented value consistent with the rest of the profile and revalidate from source; after it, a separate UI or watchdog retry must wait until that layer reports a final state.
Before retrying it, classify the previous operation as definitely failed, definitely completed, or remotely uncertain; for this HRESULT, that distinction prevents duplicate dialogs, bindings, transfers, or roaming mutations.
Example for this HRESULT: An automated profile feed emits an unsupported server protocol value and CreateProfile rejects the document.
Actions that do not address this condition
- With it, do not insert placeholder values solely to pass schema validation.
- also do not log passwords or provisioning secrets from profile XML.
- Do not translate it into a broad “connection failed” label before preserving the RTC symbol and producing phase.
Related RTC results
Use the following contrast when classifying it: it is tied to the condition “the profile contains an invalid server protocol value or combination”; preserve that producing boundary before choosing recovery; for this HRESULT, similar subsystem names do not imply identical recovery.
RTC_E_PROFILE_NO_SERVER_PROTOCOL | the provisioning profile omits the required server protocol field |
|---|---|
RTC_E_LOCAL_PHONE_NEEDED | the selected phone-service operation requires a local telephone number that the profile does not provide |
RTC_E_NO_TRANSPORT | a server is specified in the profile without a transport protocol RTC can use |
Facility equality is not semantic equality; route each contrasted value through its own recovery branch.
Verification after a fix
A regression test for this HRESULT should reproduce “the profile contains an invalid server protocol value or combination” with the smallest profile, message, session, presence, media, or PINT fixture; for this HRESULT, assert 0x80EE0037, the responsible method/event, and the object state after the result; then, for this HRESULT, change only the decisive precondition and verify that the corrected run leaves no stale transaction or RTC object.
Technical references
- IRTCClientProvisioning::CreateProfile — API or protocol rules used to interpret it.
- IRTCProfile server fields — authoritative context for the boundary.
- Microsoft RTC return constants — definitions relevant when reproducing it.
- SIP and TEL URLs — API or protocol rules used to interpret it.
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