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What does HRESULT 0x80EE005C (RTC_E_INVALID_PORTRANGE) mean?

 
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RTC_E_TOO_MANY_RETRIES RTC_E_SIP_CALL_CONNECTION_NOT_ESTABLISHED

RTC_E_INVALID_PORTRANGE

Where the state changes: RTC_E_INVALID_PORTRANGE

This result should be investigated at the point where RTC handles creating or enabling an XML profile that defines user identity, servers, transports, authentication, and supported session types, and the condition to prove for this HRESULT is the configured RTC media/listening port range is malformed or outside accepted limits.

This result is represented as 0x80EE005C in the RTC interface facility 0xEE; record the symbolic name alongside the unsigned hexadecimal value; a decimal exception alone is poor evidence for RTC protocol diagnosis.

A defensible diagnosis of this result requires you to record minimum, maximum, port type, overlap, reserved values, and policy source; in the case, this is static range validation before mapping or bind attempts.

Telemetry and packet evidence

Before automatic recovery runs, record one client, profile, or session instance and the exact signaling, presence, or media transition in progress.

Step-by-step isolation

  1. Collect enough evidence to record minimum, maximum, port type, overlap, reserved values, and policy source.
  2. Test the competing explanation explicitly, because this is static range validation before mapping or bind attempts.
  3. Apply the targeted fix — provide an ordered, allowed range large enough for the intended concurrent media — and validate both protocol completion and object cleanup.

Protocol and object state

RTC areaRTC provisioning profile validation
Condition to provethe configured RTC media/listening port range is malformed or outside accepted limits
Objects to correlateprofile XML, provision/user/server/session elements, registrar and proxy roles, transport and authentication method
Safe corrective directionprovide an ordered, allowed range large enough for the intended concurrent media

CreateProfile validates the provisioning schema and cross-field constraints; a field can be present yet still be unusable with the chosen transport or role. The enabled profile selected for a call must support both the destination and the requested session type.

Recovery

The owning RTC component should provide an ordered, allowed range large enough for the intended concurrent media; it should also settle or cancel its previous operation before callers begin a replacement.

Example: A policy feed reverses the minimum and maximum RTP ports.

Comparison with adjacent codes

RTC_E_PROFILE_SERVER_UNAUTHORIZEDthe profile server address falls outside the domains authorized by provisioning policy
RTC_E_PROFILE_NO_USERthe provisioning profile omits the required user field
RTC_E_PROFILE_INVALID_SESSION_TYPEthe profile contains an invalid session type value or combination

Actions that do not address this condition

Technical references


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