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What does HRESULT 0x80EF0191 (RTC_E_STATUS_CLIENT_UNAUTHORIZED) mean?

 
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RTC_E_STATUS_CLIENT_BAD_REQUEST RTC_E_STATUS_CLIENT_PAYMENT_REQUIRED

RTC_E_STATUS_CLIENT_UNAUTHORIZED

Where the state changes: RTC_E_STATUS_CLIENT_UNAUTHORIZED

The operational meaning of this result is tied to a peer, proxy, registrar, or gateway returning a specific SIP response to the RTC transaction: the user agent server or registrar requires end-server authentication.

Log this result as 0x80EF0191 in the RTC SIP-status facility carrying status 401, not only as a signed decimal; the facility distinguishes local RTC validation from a response status mapped by the stack.

Before changing configuration, preserve the WWW-Authenticate scheme, realm, nonce metadata, and challenged method without logging credentials; the RTC codes surrounding this result are not equivalent because 401 challenges the target-server relationship; 407 is issued by a proxy and uses Proxy-Authenticate.

Protocol and object state

RTC areaSIP final response
Condition to provethe user agent server or registrar requires end-server authentication
Objects to correlateSIP request method, client transaction, response status, dialog identifiers and method-specific headers
Safe corrective directionselect an allowed credential for the exact realm, increment CSeq as required, and retry through the authentication state machine

Comparison with adjacent codes

Comparison point: 407 Challenges proxy traversal rather than the destination server.

RTC_E_STATUS_NOT_ACCEPTABLE_HEREthe target cannot accept the session description or other negotiated session parameters for this resource
RTC_E_STATUS_SERVER_BAD_GATEWAYthe responding gateway or proxy received an invalid response from an upstream server
RTC_E_STATUS_CLIENT_ADDRESS_INCOMPLETEthe Request-URI lacks information required to identify or route the destination

Telemetry and packet evidence

  • Code-specific proof: preserve the WWW-Authenticate scheme, realm, nonce metadata, and challenged method without logging credentials.
  • Addressing context: status-specific headers.
  • RTC callback state: retry or alternate-target decision.
  • Transaction boundary: request method and Request-URI.
  • Media or profile detail: responding Via hop.

Step-by-step isolation

  1. Collect enough evidence to preserve the WWW-Authenticate scheme, realm, nonce metadata, and challenged method without logging credentials.
  2. Test the competing explanation explicitly, because 401 challenges the target-server relationship; 407 is issued by a proxy and uses Proxy-Authenticate.
  3. Apply the targeted fix — select an allowed credential for the exact realm, increment CSeq as required, and retry through the authentication state machine — and validate both protocol completion and object cleanup.

Actions that do not address this condition

  • Do not retry every 4xx or 5xx response with the identical request.
  • Do not show a reason phrase as trusted server identity or authorization evidence.

Recovery

To correct this, select an allowed credential for the exact realm, increment CSeq as required, and retry through the authentication state machine.

Example: A registrar challenges REGISTER with Digest; the client locates credentials for that realm and resends the request.

Technical references


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