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What does HRESULT 0x80EF01E2 (RTC_E_STATUS_CLIENT_LOOP_DETECTED) mean?

 
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RTC_E_STATUS_CLIENT_TRANSACTION_DOES_NOT_EXIST RTC_E_STATUS_CLIENT_TOO_MANY_HOPS

RTC_E_STATUS_CLIENT_LOOP_DETECTED

Operational meaning: RTC_E_STATUS_CLIENT_LOOP_DETECTED

This result is useful only when preserved with its producing phase; in a peer, proxy, registrar, or gateway returning a specific SIP response to the RTC transaction, it denotes a proxy detected that request routing has looped back through the same path.

The machine-readable identity of this result is 0x80EF01E2 in the RTC SIP-status facility carrying status 482; the result identity matters because RTC uses separate facilities for API conditions, SIP final responses, and PINT service statuses.

Before changing configuration, collect Via branches, Route set, Request-URI transformations, and proxy hop sequence; the RTC codes surrounding this result are not equivalent because Loop Detected is caused by routing recurrence; 483 is exhaustion of Max-Forwards and can also arise from an excessively long non-looping path.

Signals worth preserving

  • Code-specific proof: collect Via branches, Route set, Request-URI transformations, and proxy hop sequence.
  • Correlation key: request method and Request-URI.
  • Protocol or object snapshot: responding Via hop.
  • Last completed transition: Call-ID/CSeq/tags.
  • Expected output: status-specific headers.

Protocol and object state

RTC areaSIP final response
Condition to provea proxy detected that request routing has looped back through the same path
Objects to correlateSIP request method, client transaction, response status, dialog identifiers and method-specific headers
Safe corrective directioncorrect proxy/route configuration, retain loop detection, and do not merely increase hop limits

Verification workflow

  1. Start from 0x80EF01E2, then find the method/event pair that first exposed it.
  2. To verify this, collect Via branches, Route set, Request-URI transformations, and proxy hop sequence.
  3. Keep the analysis at the right boundary: Loop Detected is caused by routing recurrence; 483 is exhaustion of Max-Forwards and can also arise from an excessively long non-looping path.
  4. After you correct proxy/route configuration, retain loop detection, and do not merely increase hop limits, repeat the smallest reproducer rather than restarting the entire application environment.

Do not confuse it with

Comparison point: 483 Reports too many hops, not necessarily a proven loop.

RTC_E_STATUS_CLIENT_TOO_MANY_HOPSthe request exhausted its Max-Forwards allowance before reaching a final destination
RTC_E_STATUS_CLIENT_LENGTH_REQUIREDthe server requires an explicit Content-Length body framing it received
RTC_E_STATUS_REQUEST_TERMINATEDthe original request was terminated before normal completion, commonly after CANCEL

Recovery and control flow

To correct this, correct proxy/route configuration, retain loop detection, and do not merely increase hop limits.

Example: Two proxies route a domain to each other and an INVITE returns to the first proxy.

Actions that do not address this condition

  • Do not retry every 4xx or 5xx response with the identical request.
  • Do not show a reason phrase as trusted server identity or authorization evidence.

Technical references


Looking for a different code? Search another status or error code.

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