| Previous | Next |
| UTC_E_FAILED_TO_START_NDISCAP | UTC_E_MISSING_AGGREGATE_EVENT_TAG |
UTC_E_KERNELDUMP_LIMIT_REACHED
Interpret the result in context: device-level kernel-dump quota
UTC_E_KERNELDUMP_LIMIT_REACHED (0x87C51041) is a Universal Telemetry Client result from the network or kernel diagnostic capture layer. Start by locating the exact scenario-engine boundary that emitted this value. The relevant state is device-level kernel-dump quota: the device has already performed the allowed kernel-dump action within the rolling twenty-four-hour limit. This identifies a specific UTC/DiagTrack condition, not a general service failure.
Condition to preserve: The documented condition is “UTC can perform no more than one KernelDump action on a device every 24 hours.” A comparison run should change that state, not an unrelated component setting.
Kernel-dump boundary: the diagnostic scenario has reached its configured or platform-enforced kernel-dump collection limit. Record the scenario generation, dumps already captured, configured limit, and whether older artifacts were successfully finalized. Increasing unrelated trace buffers does not change a dump-count limit.
Network and kernel captures are high-impact diagnostic actions. Policy approval, capture-component startup, ETW/driver resources and rate limits are independent gates and should be verified in that order.
Build a minimal evidence set
| UTC diagnostic field | Value |
|---|---|
| Producing layer | network or kernel diagnostic capture |
| Owning state or object | device-level kernel-dump quota |
| Evidence to collect | last dump timestamp, action ID, device clock, scenario ID, dump completion and quota state |
| Narrow comparison | verify that non-dump actions still run and retry only after the documented time boundary |
| Do not confuse with | UTC_E_REACHED_MAX_ESCALATIONS is a configurable scenario/escalation-type count limit |
Run an A/B check
- Collect the high-value state: last dump timestamp, action ID, device clock, scenario ID, dump completion and quota state.
- Use a passing control on the same Windows build, then verify that non-dump actions still run and retry only after the documented time boundary.
Nearby result: UTC_E_REACHED_MAX_ESCALATIONS — is a configurable scenario/escalation-type count limit.
Capture safety
When testing this result, keep scope and duration minimal, document where the capture is stored and verify normal stop/cleanup. Packet and kernel captures can contain sensitive data and consume bounded system resources.
Safe remediation
Respect the quota and use less intrusive traces for repeated investigation.
Technical references
- Microsoft Open Specifications: Windows error-code registry — reference for network or kernel diagnostic capture while interpreting this result.
- Microsoft: Universal Telemetry Client configuration diagnosis — reference for network or kernel diagnostic capture while interpreting it.
- Microsoft: NDIS filter-driver installation and binding
- Microsoft: Packet Monitor overview
Looking for a different code? Search another status or error code.