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STATUS_REMOTE_STORAGE_NOT_ACTIVE
The hierarchical Remote Storage service is not running
Legacy Windows Remote Storage could migrate file data to tape or other offline media while leaving an offline file placeholder in the namespace. This status means the service needed to recall or manage that data is not operational.
The file metadata can remain visible even though its contents are unavailable. Confirm that the system actually uses this historical Remote Storage feature rather than a modern cloud placeholder or another reparse-point provider. Starting an unrelated storage service will not restore the offline data.
What to inspect
- Check FILE_ATTRIBUTE_OFFLINE and the reparse or provider metadata on the file.
- Verify the configured Remote Storage service point and service state.
- Do not modify the offline attribute or reparse data before preserving recall metadata.
References
- Microsoft Open Specifications: remote storage behavior
- Microsoft: CreateFile and FILE_ATTRIBUTE_OFFLINE
- Microsoft: Winioctl.h file-system control codes
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