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What does NTSTATUS 0xC000036A (STATUS_MCA_OCCURED) mean?

 
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STATUS_INVALID_DEVICE_OBJECT_PARAMETER STATUS_DRIVER_BLOCKED_CRITICAL

STATUS_MCA_OCCURED

Use the hardware error record, not the NTSTATUS name, to identify the failing component

STATUS_MCA_OCCURED reports a machine-check condition. Windows Hardware Error Architecture (WHEA) provides the operating-system framework for hardware error sources, records and events. The NTSTATUS value is only a high-level indicator; the useful evidence is the WHEA error record and the sections populated by the reporting hardware or firmware.

A machine check can describe processor-core, cache, memory hierarchy or other platform error information depending on the architecture and error source. Do not infer “bad CPU” from the symbolic name alone. WHEA records use structured error information and Windows logs hardware error events so that severity and source-specific data can be examined.

What to preserve

Clearing the event log or immediately changing several firmware settings destroys correlation. First classify the error from WHEA data, then use the platform vendor's documentation and hardware diagnostics for the component actually named by the record.

References


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