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SL_E_CHPA_DATABASE_ERROR
SL_E_CHPA_DATABASE_ERROR (0xc004c013) is a Windows Software Licensing activation-service code. The activation service reported a database-side error. This is not normally repairable on the local client; gather the local activation state and retry later or escalate through the appropriate licensing channel.
What to check
- Check local activation status and record the exact HRESULT.
- Verify the date, time, and network path so a local prerequisite is not masking the issue.
- For enterprise activation, have the licensing administrator review the service-side records.
Microsoft: help with activation errors
Microsoft: activation error-code troubleshooting
Microsoft: Volume Activation Management Tool overview
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