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What does HRESULT 0xC004D501 (SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER) mean?

 
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SL_REMAPPING_SP_PUB_TAMPER_SECURITY_PROCESSOR_PATCHED SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER_RESTORE_FAILED

SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER

What this Software Protection result isolates

The useful meaning of SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER, value 0xC004D501, is not simply “activation failed.” It comes from Software Protection integrity and kernel-cache enforcement, where the integrity path that authenticates protected modules, compares security-processor state with kernel-mode policy data, restores cached state and detects proxy or patch interference. The condition to investigate is kernel-mode licensing cache data fails its integrity check.

For triage, this belongs to the Software Protection integrity and kernel-cache enforcement. Cache integrity failure is distinct from a legitimate policy change requiring reboot. Product-key changes or network tests are useful only when the evidence points back to those layers.

A practical way to isolate the cause

  1. Record this result, 0xC004D501, the exact API or service operation, and the affected product or protected object.
  2. Prove the specific condition: record cache generation/hash, boot events, policy source, driver state and recent servicing changes.
  3. Compare the neighboring results below and identify which condition actually applies.

The diagnostic record that matters

Where it sits in the licensing pipeline

A module or cache integrity result should be investigated as a component-integrity problem before changing product keys or activation endpoints. To verify this, record cache generation/hash, boot events, policy source, driver state and recent servicing changes.

Servicing tools can repair protected system files, while unofficial replacements, patchers or permission resets can create a second mismatch and destroy provenance.

Do not confuse it with these nearby results

ResultDifferent condition
SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER_RESTORE_FAILEDCompared with this result, the platform detected a damaged kernel-mode cache and its automatic restoration attempt also failed.
SL_REMAPPING_SP_PUB_TAMPER_SECURITY_PROCESSOR_PATCHEDCompared with this result, the security-processor implementation appears patched or inconsistent with the signed platform image.
SL_REMAPPING_SP_PUB_TAMPER_MODULE_AUTHENTICATIONCompared with it, a protected module failed authentication against the expected signed system component.

Recovery while preserving licensing evidence

Repair system integrity and regenerate the cache through normal service/boot processing.

Representative case: A driver or disk corruption changes protected kernel-cache bytes.

Actions that usually destroy useful evidence

Technical references


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