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What does NTSTATUS 0xC00A003A (STATUS_TS_VIDEO_SUBSYSTEM_ERROR) mean?

 
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STATUS_TS_INCOMPATIBLE_SESSIONS STATUS_MUI_FILE_NOT_FOUND

STATUS_TS_VIDEO_SUBSYSTEM_ERROR

The Remote Desktop video subsystem failed

This status points to graphics/session presentation rather than credentials. The server could not attach or initialize the video subsystem needed for the interactive Remote Desktop session.

For modern systems, investigate display driver state, WDDM/RDS compatibility, GPU remoting configuration, remote graphics policy and whether the problem affects only remote sessions or also local console graphics.

What to inspect

  • Check System and RemoteDesktopServices logs for display-driver resets or session graphics failures.
  • Compare behavior with different color depth, resolution and remote graphics policies.
  • Test whether the issue follows a GPU driver update, hypervisor change or session-host role change.

References


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