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NS_E_WMP_MSSAP_NOT_AVAILABLE
Diagnosing NS_E_WMP_MSSAP_NOT_AVAILABLE in the Windows Media Player playback path
NS_E_WMP_MSSAP_NOT_AVAILABLE (0xC00D11A3) is returned when the protected playback path requires a compatible Secure Audio Path component that is unavailable.
Record what the Player had already completed because later retries often replace the original evidence. The specific rejected condition is the protected playback path requires a compatible Secure Audio Path component that is unavailable.
Controlled playback comparison
- Start from the original call and log
0xC00D11A3together with its object and operation phase. - Collect content rights, required protection level, renderer path, installed security component version and revocation status before changing the machine.
- Use this single-variable test: test unprotected content through the same audio device, then preserve the protected-content HRESULT chain.
- Repeat on a fresh object if the original predates a configuration, device or resource change.
- Validate the expected next operation, not just initial open or object creation.
Actions that obscure the cause
- disabling output protection to force playback.
Technical references
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