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NS_E_WMP_WMDM_INCORRECT_RIGHTS
The exact DRM condition
This HRESULT is specific: NS_E_WMP_WMDM_INCORRECT_RIGHTS appears because rights are present but their conditions do not match this device-transfer request. Within protected-content transfer to portable devices, this result is raised while processing Windows Media Player and Windows Media Device Manager coordination between the application, secure content provider and device service provider during protected-file synchronization.
To prove this boundary rather than infer it from a dialog, compare device count, expiration, security level and transfer-count conditions.
Fields for a reproducible report
| Field | Value |
|---|---|
| Direct check | compare device count, expiration, security level and transfer-count conditions |
| Policy input | requested action plus the exact license, certificate, profile, output or registration property evaluated by this result |
| Temporal state | trusted/system time, validity interval, request sequence and retry number when they influence this result |
What to log
Do not separate it from its owning state: portable-device identity, WMDM secure channel, transfer certificate, device DRM capability flags, secure clock, content license and transfer transaction. The diagnostic record is device firmware and provider identity, WMDM capability/status flags, secure-channel authentication result, license rights for sync and the transfer-completion status.
This evidence matters because the rejected condition is specifically that rights are present but their conditions do not match this device-transfer request.
Expected state change
When documenting it, state the rejected input and the expected successor state. The rejected input is demonstrated when you compare device count, expiration, security level and transfer-count conditions; the successor becomes reachable after you use a qualifying device or obtain a license with matching sync conditions. The result comparison should preserve content and device identity so success cannot be attributed to testing a different asset.
Scope and consequences
Rights are present but their conditions do not match this device-transfer request.
Troubleshooting order
- Preserve it and
0xC00D11AAbefore cleanup, fallback or another media item changes the context. - Run the direct check: compare device count, expiration, security level and transfer-count conditions.
- Compare the failure with a known-good case that changes only the property named by this condition: rights are present but their conditions do not match this device-transfer request.
- Apply the targeted fix: use a qualifying device or obtain a license with matching sync conditions.
- Associate it with its current protected-content transfer to portable devices object and the requested action.
Related codes, different contracts
| Result | Why it points elsewhere |
|---|---|
NS_E_WMP_WMDM_BUSY | another client or operation currently owns the portable-device transfer path |
NS_E_WMP_WMDM_NORIGHTS | the protected item exposes no right that permits synchronization to the selected device |
NS_E_PDA_CEWMDM_DRM_ERROR | a Windows CE/WMDM device failed during the protected-content exchange or firmware-mediated DRM step |
Change the rejected precondition
- Do not convert or copy the protected file outside the secure transfer path as a diagnostic shortcut; that tests a different rights model and may consume or invalidate evidence.
Technical references
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