| Previous | Next |
| NS_E_TRACK_DOWNLOAD_REQUIRES_ALBUM_PURCHASE | NS_E_TRACK_PURCHASE_MAXIMUM_EXCEEDED |
NS_E_TRACK_DOWNLOAD_REQUIRES_PURCHASE
The practical meaning of this HRESULT
NS_E_TRACK_DOWNLOAD_REQUIRES_PURCHASE (0xC00D135C) is a failure result from Windows Media. The generated section above already contains the platform message; the useful extra information is that this result isolates the track is known to the provider, but download requires a completed purchase.
The producer is the content-partner entitlement check before download begins, so diagnosis should begin with that object and its state rather than with a broad reinstall or an unrelated codec change. A representative occurrence is the user can browse and preview a song but has not acquired its download entitlement.
Checkpoint map
| Checkpoint | Question to answer |
|---|---|
| Input | What exact name, type, index, URL, position, media item, account, device, or setup package reached the content-partner entitlement check before download begins? |
| State | Was the object initialized, connected, started, stopped, committed, authorized, or ready when it evaluated the track is known to the provider, but download requires a completed purchase? |
| Evidence | track ID, offer ID, purchase receipt or entitlement, account, transaction cookie, and download callback sequence. |
| Completion | Which event, callback, output sample, provider result, or installer action should have followed this result? |
Data to preserve
Collect this result data before automatic retries, Player navigation, device reconnection, source shutdown, or setup rollback destroys it. The minimum useful record contains the exact returning API, object identity, input identity, current lifecycle state, and the first lower-level failure.
A this result trace must not store credentials, license payloads, private keys, authorization headers, or unrelated library contents. Record identifiers, hashes, lengths, status values, and redacted endpoint information sufficient to correlate the event.
A narrow diagnostic run
- Reproduce once with tracing enabled and preserve
0xC00D135Cbefore any fallback. - Verify the decisive observation: track ID, offer ID, purchase receipt or entitlement, account, transaction cookie, and download callback sequence.
- Run the controlled comparison: complete a controlled purchase in a test account or query an already-owned item from the same provider.
- Return to the result baseline, apply the supported correction, and create a new object generation if the old one entered a terminal state.
- Repeat the result test until the original call advances past this checkpoint and the expected output is validated.
Distinguish the neighboring failures
| HRESULT | Boundary indicated by its standard description |
|---|---|
NS_E_TRACK_DOWNLOAD_REQUIRES_ALBUM_PURCHASE | The file is only available for download when you buy the entire album; compare this boundary specifically with it. |
NS_E_TRACK_PURCHASE_MAXIMUM_EXCEEDED | You have exceeded the maximum number of files that can be purchased in a single transaction; compare this boundary specifically with it. |
NS_E_NOT_CONTENT_PARTNER_TRACK | The provider of this file cannot be identified; compare this boundary specifically with it. |
The codes compared with it can lead to the same user-facing “cannot play,” “operation failed,” or “setup failed” dialog. They remain technically different. Here, album-purchase-required is a bundle rule; this code can be satisfied by purchasing the individual track.
Finish with a repeatable fix
For this occurrence, finish or restore the legitimate purchase before downloading. Avoid generic cleanup until the original artifact is copied and the producing state is known. A destructive reset during it diagnosis can remove evidence while leaving the actual policy, device, network, format, or lifecycle error unchanged.
Verification of it must use the same input and action that failed. Confirm the expected state transition and check that the workflow does not merely substitute another error after it disappears.
Authoritative references
- Windows Media Player online stores — reference used for the checkpoint.
- Purchasing media content — reference used for the checkpoint.
- Downloading media content — reference used for the checkpoint.
- Type 1 online store plug-in — reference used for the checkpoint.
Looking for a different code? Search another status or error code.