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NS_E_DRM_INDIV_NO_CABS
The exact DRM boundary
This HRESULT is specific: NS_E_DRM_INDIV_NO_CABS appears because the individualization service cannot supply the required component packages. The owner is Windows Media DRM client internals; its working contract covers the client DRM engine that initializes security components, validates content and license identifiers, performs individualization, manages license chains and coordinates protected playback capabilities.
A decisive test is to capture service response and requested component generation.
What to log
This result is meaningful only while the following state remains associated with one operation: DRM component version, KID, content header signature, license chain, uplink license, individualization state, portable-device registrations and local configuration. Preserve the KID and header hash, DRM component version, individualization status, license-chain identifiers, registry/configuration lookup and the first client callback reporting failure for it.
The scope stays narrow: the individualization service cannot supply the required component packages. Other content or actions may still be valid.
Expected state change
The before/after comparison for it has one controlled variable. Before correction, the individualization service cannot supply the required component packages; after correction, the same workflow can retry when the service has the required package or use the supported update channel. The result comparison should preserve content and device identity so success cannot be attributed to testing a different asset.
Fields for a reproducible report
| Field | Value |
|---|---|
| Direct check | capture service response and requested component generation |
| Policy input | requested action plus the exact license, certificate, profile, output or registration property evaluated by this result |
| Temporal state | trusted/system time, validity interval, request sequence and retry number when they influence this result |
| Lower result | the earliest store, network, cryptographic, driver or provider status preceding the final it wrapper |
| Owner | operation, API/callback, object or session identifier, and component/device version associated with it |
Troubleshooting order
- Preserve it and
0xC00D2844before cleanup, fallback or another media item changes the context. - Associate it with its current Windows Media DRM client internals object and the requested action.
- Run the direct check for it: capture service response and requested component generation.
- Compare the failure with a known-good case that changes only the property named by this condition: the individualization service cannot supply the required component packages.
- Apply the narrow correction for it: retry when the service has the required package or use the supported update channel.
- Repeat the same action with the same content/device identity and verify that it is not replaced by another policy or trust failure.
Scope and consequences
The established fact is that the individualization service cannot supply the required component packages. That fact does not independently establish damaged media bytes, a missing decoder, a generally broken network, or invalid rights for every other action.
If the Player, encoder, setup program or device layer later emits a broader error, retain it as the first specific result. The object and operation attached to it are usually more diagnostic than a later cleanup or user-interface summary.
Related codes, different contracts
| Result | Why it points elsewhere |
|---|---|
NS_E_DRM_PD_TOO_MANY_DEVICES | portable-media registration data already contains the maximum supported target-device set |
NS_E_DRM_INDIV_FRAUD | the individualization service rate-limited further security upgrades for this client/day |
NS_E_DRM_INDIV_SERVICE_UNAVAILABLE | the client cannot reach a functioning individualization service |
Change the rejected precondition
Recovery should change the failed precondition by choosing to retry when the service has the required package or use the supported update channel. Success means that the same requested action is accepted after that precise state change, not merely that another file or device happens to work.
- Evidence for it is easy to destroy; Do not replace DRM binaries or registry state before recording their versions and signatures; otherwise a component mismatch and a damaged license object become indistinguishable.
- Do not alter trusted time, revocation enforcement, certificate validation or output policy merely to suppress it; that bypasses the decision instead of correcting its input.
- Retain one failing artifact and one corrected artifact so the resolution of it can be regression-tested.
Closure criterion
For the final it test, keep the content KID or file hash, requested action, user/account, device identity and output route unchanged wherever they apply.
Technical references
- Windows Media DRM client interfaces — lists the security and state transitions used to interpret it.
- Digital Rights Management features — defines the platform objects used when diagnosing it.
- Licenses and the local license store — documents the protocol or API boundary behind it.
- Windows Media Format SDK error codes — provides the normative workflow relevant to it.
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