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What does Windows error code 738 (ERROR_KERNEL_APC) mean?

 
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ERROR_USER_APC ERROR_ALERTED

ERROR_KERNEL_APC

Kernel APC affected a low-level wait path

ERROR_KERNEL_APC is Windows system result 738 (0x000002E2). Application code should not interpret it as notification that a user APC routine executed.

This result is associated with kernel asynchronous procedure call processing. Its handling belongs to the native or driver layer that exposed the status, including IRQL, wait mode, and thread-state rules.

Where this value belongs

Kernel APCs serve kernel-mode operations and thread mechanics. It does not select a user handle, does not identify a timeout, and does not authorize user-mode code to invoke a completion callback.

Common interpretation mistakes

Diagnostic sequence

  1. Capture the native status and stack before Win32 translation.
  2. Identify whether the wait was kernel mode or user mode and whether it was alertable.
  3. Record IRQL and critical-region state where available.
  4. Inspect the driver or subsystem that initiated the wait.
  5. Check for repeated APC delivery that prevents forward progress.
  6. Use a kernel trace or dump to verify the thread resumes at a valid state.

Evidence worth keeping

It without a native stack is usually too weak for root-cause analysis because public application contracts rarely expose this marker directly.

Correct handling and recovery

Let the responsible kernel component complete APC processing and re-enter its wait according to native rules. Escalate repeated or invalid state transitions to driver debugging.

User-mode backoff is not a repair. A recurring it pattern requires examination of the driver wait loop, APC disable state, and forward progress.

Difference from nearby values

ERROR_USER_APC is tied to user callback delivery in an alertable wait. It identifies kernel processing and should remain in the kernel diagnostic domain.

Practical scenario

A driver wait repeatedly resumes for kernel APCs but never reaches its device event. ETW and a kernel dump show a critical-region imbalance preventing normal progress; balancing the region fixes the loop.

Implementation guidance

Driver developers should retain NTSTATUS, IRQL, and stack context instead of exporting only code 738. Operators should update or isolate the responsible driver after evidence identifies it.

Record kernel_apc_driver, kernel_apc_wait_mode, kernel_apc_irql, kernel_apc_stack_hash, and kernel_apc_progress_interval.

References


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