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FSRM_E_FILE_MANAGEMENT_JOB_CUSTOM
FSRM_E_FILE_MANAGEMENT_JOB_CUSTOM means a file matched the job conditions but the configured custom command or action could not be executed successfully. The classification and condition evaluation may still have completed correctly.
Debug the action as the configured service account
- Record the executable, arguments, working directory, environment, and target file path passed by FSRM.
- Verify account permissions, executable trust, quoting, and access to network resources.
- Capture the custom action exit code and its own logs rather than relying only on the aggregate job HRESULT.
A command that succeeds interactively can fail under the FSRM service context because profiles, mapped drives, and environment variables differ. Keep the action idempotent: a later rerun may process the same file again. Test the exact command line with representative long paths and special characters before re-enabling the production schedule.
File management job · Retention scenario · FSRM overview
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