What does HRESULT 0x80240025 (WU_E_USER_ACCESS_DISABLED) mean?

 
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WU_E_NO_UPDATE WU_E_INVALID_UPDATE_TYPE

WU_E_USER_ACCESS_DISABLED

WU_E_USER_ACCESS_DISABLED means effective Group Policy prevents access to Windows Update. This is an intentional administrative restriction until the responsible policy is changed.

What to check

  • Use Resultant Set of Policy to identify the policy that restricts access.
  • Check both domain and local policy, and any device-management profile that can configure Windows Update settings.
  • Do not attempt to bypass the restriction locally; have the policy owner change it if the access should be allowed.
gpresult /h %TEMP%\gpresult.html

Microsoft: Manage additional Windows Update settings

Microsoft: Configure Group Policy settings for Automatic Updates

Microsoft: WUA success and error codes


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