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WU_E_CALL_CANCELLED_BY_POLICY
WU_E_CALL_CANCELLED_BY_POLICY means the request was intentionally blocked by the DisableWindowsUpdateAccess policy. It is a configuration result, not a network or download failure.
What to check
- In a managed environment, identify the Group Policy or MDM profile that sets the update-access restriction before changing the local device.
- Confirm whether the device is expected to use an intranet update service, Microsoft Update, or no interactive update access at all.
- After the policy is corrected, run a fresh scan; retrying the blocked request alone will not override the policy.
Get-WindowsUpdateLog
Microsoft: troubleshoot Windows Update error 0x8024002E
Microsoft: manage additional Windows Update settings
Microsoft: Windows Update error reference
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