What does HRESULT 0x80240042 (WU_E_UNKNOWN_SERVICE) mean?

 
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WU_E_SYSPREP_IN_PROGRESS WU_E_NO_UI_SUPPORT

WU_E_UNKNOWN_SERVICE

WU_E_UNKNOWN_SERVICE means the update service selected by the caller is not registered with Automatic Updates anymore. A stale service ID, removed WSUS registration, or policy change can cause this.

What to check

  • Verify the effective Windows Update and WSUS policy on the device.
  • Refresh service registration and avoid reusing a service ID that came from an earlier configuration.
  • Check whether the device was switched between Microsoft Update, WSUS, or another managed update source.
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Microsoft: Configure Group Policy settings for Automatic Updates

Microsoft: Manage additional Windows Update settings

Microsoft: WUA success and error codes


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