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WU_E_UNKNOWN_SERVICE
WU_E_UNKNOWN_SERVICE means the update service selected by the caller is not registered with Automatic Updates anymore. A stale service ID, removed WSUS registration, or policy change can cause this.
What to check
- Verify the effective Windows Update and WSUS policy on the device.
- Refresh service registration and avoid reusing a service ID that came from an earlier configuration.
- Check whether the device was switched between Microsoft Update, WSUS, or another managed update source.
gpresult /h %TEMP%\gpresult.html
Microsoft: Configure Group Policy settings for Automatic Updates
Microsoft: Manage additional Windows Update settings
Microsoft: WUA success and error codes
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