What does HRESULT 0x8024C008 (WU_E_DRV_DEVICE_PROBLEM) mean?

 
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WU_E_DRV_NO_PRINTER_CONTENT WU_E_DRV_UNEXPECTED

WU_E_DRV_DEVICE_PROBLEM

WU_E_DRV_DEVICE_PROBLEM means the driver update was installed, but the device then reported a problem. This moves the investigation from catalog applicability to post-install device health.

What to check

  • Check Device Manager and the device-specific event logs for the device problem code and driver start status.
  • Record the installed driver version and hardware ID before rolling back or replacing the package.
  • If the driver was deployed broadly, compare affected devices with a successful device of the same model and revision.
Get-PnpDevice -PresentOnly | Where-Object Status -ne 'OK'

Microsoft: Device and Driver Installation

Microsoft: Manage Windows Driver Updates

Microsoft: Windows Update error reference


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