What does HRESULT 0x80310069 (FVE_E_KEY_PROTECTOR_NOT_SUPPORTED) mean?

 
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FVE_E_KEY_PROTECTOR_NOT_SUPPORTED

Volume metadata version can limit protectors

FVE_E_KEY_PROTECTOR_NOT_SUPPORTED is about the format and capabilities of the protected volume, not merely the Windows edition running the command. A drive created by an older BitLocker version can remain readable while lacking metadata support for a newer protector feature.

Before upgrading, determine whether the drive must remain compatible with older systems. A BitLocker metadata upgrade changes the volume format and should be treated as a planned compatibility operation, not a generic retry.

What to verify

  • Read the volume's MetadataVersion or BitLocker version and list its existing protectors.
  • Confirm that the requested protector is supported for that volume type and current metadata version.
  • Use the documented manage-bde -upgrade path only after backup, recovery-key verification, and compatibility review.
  • Keep this distinct from FVE_E_INVALID_PROTECTOR_TYPE, where the type is unsuitable for the operation rather than unsupported by the volume format.

References


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