What does BSOD 0xC000021A (WINLOGON_FATAL_ERROR) mean?

 
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ConstantTypeOS
STATUS_SYSTEM_PROCESS_TERMINATEDNTSTATUSWindows
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HARDWARE_PROFILE_UNKNOWN_STRING MANUALLY_INITIATED_CRASH1

WINLOGON_FATAL_ERROR

Winlogon fatal error for WINLOGON_FATAL_ERROR

WINLOGON_FATAL_ERROR is bug check code 0xC000021A.

Microsoft documents this as one of the few cases where a user-mode subsystem failure can shut down Windows, because Winlogon and CSRSS are required for the operating system to run securely.

How to read it in a dump

  • The real failure is often in user mode, so a kernel debugger alone may not identify the initiating application or service.
  • Mismatched or restored system files, third-party services, credential components, or subsystem compromise can be involved.
  • The dump and event logs should identify whether Winlogon, CSRSS, or a dependent component terminated first.

What to check

  • Check recent service, driver, security, credential-provider, and system-file changes.
  • Collect user-mode dumps or event logs for Winlogon/CSRSS-related failures when available.
  • Verify system file consistency and restore provenance before reinstalling or replacing random binaries.

References


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