What does NTSTATUS 0xC0000382 (STATUS_SMARTCARD_CARD_NOT_AUTHENTICATED) mean?

 
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STATUS_SMARTCARD_CARD_BLOCKED STATUS_SMARTCARD_NO_CARD

STATUS_SMARTCARD_CARD_NOT_AUTHENTICATED

The smart card was not authenticated with a PIN

Windows can enumerate a smart-card certificate without being able to use the private key. For logon, the user must authenticate to the card so the card can perform the private-key operation required by PKINIT.

This status is local to card interaction. It should lead to PIN prompt, silent-context, card policy and minidriver checks before changing KDC trust settings or certificate templates.

What to inspect

  • Verify whether a PIN prompt was displayed, suppressed, or failed.
  • Check card lockout, retry counter, and middleware policy.
  • Confirm that the private key operation succeeds outside the failing application if appropriate.

References


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