What does NTSTATUS 0xC0000490 (STATUS_PNP_NO_COMPAT_DRIVERS) mean?

 
Previous Next
STATUS_ENCLAVE_FAILURE STATUS_PNP_DRIVER_PACKAGE_NOT_FOUND

STATUS_PNP_NO_COMPAT_DRIVERS

STATUS_PNP_NO_COMPAT_DRIVERS means Plug and Play did not find a compatible driver package for the identifiers reported by this device. It is different from a package that exists but cannot start, and different from a device that has not completed enumeration.

Windows first compares hardware IDs and compatible IDs from the bus driver with the IDs in INF Models sections. Ranking chooses among matches; it cannot make a package eligible when no identifier match exists.

What to compare

  • Capture the actual hardware-ID and compatible-ID lists for the exact device instance, including revision or subsystem components.
  • Check the selected package's INF model entries and target-OS decorations rather than relying on a product-family name.
  • Use the installation log to distinguish “no match” from signature, catalog, install-section, or start failures after a match was found.

References


Looking for a different code? Search another status or error code.