What does NTSTATUS 0xC0000491 (STATUS_PNP_DRIVER_PACKAGE_NOT_FOUND) mean?

 
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STATUS_PNP_NO_COMPAT_DRIVERS STATUS_PNP_DRIVER_CONFIGURATION_NOT_FOUND

STATUS_PNP_DRIVER_PACKAGE_NOT_FOUND

STATUS_PNP_DRIVER_PACKAGE_NOT_FOUND indicates that a driver package referenced by the installation workflow cannot be located on this Windows installation. It is not the same as STATUS_PNP_NO_COMPAT_DRIVERS: here the workflow has a package identity or reference, but the package is unavailable.

Diagnose package presence before changing device resources. A driver package consists of an INF, catalog, binaries, and device-specific applicability information; a copied driver binary without the corresponding staged package does not recreate that package.

Useful checks

  • Identify the published INF and package version mentioned near the failure in SetupAPI.dev.log.
  • Verify that the package was staged for the current Windows image and has not been removed, superseded, or partially deployed.
  • Separate package discovery from later failures such as an unmatched ID, a missing configuration, or a failed device start.

References


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