What does NTSTATUS 0xC0000492 (STATUS_PNP_DRIVER_CONFIGURATION_NOT_FOUND) mean?

 
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STATUS_PNP_DRIVER_PACKAGE_NOT_FOUND STATUS_PNP_DRIVER_CONFIGURATION_INCOMPLETE

STATUS_PNP_DRIVER_CONFIGURATION_NOT_FOUND

STATUS_PNP_DRIVER_CONFIGURATION_NOT_FOUND occurs after Plug and Play has reached a package/configuration stage but cannot locate configuration data required for this device. The status does not by itself prove that the device hardware is absent or that the selected binary is corrupt.

For diagnosis, keep the matching decision and the configuration decision separate. A package may match an ID yet rely on an install section, extension configuration, service entry, or platform-specific model selection that is not applicable to the device instance being configured.

What to preserve in a report

  • The device instance ID, reported hardware and compatible IDs, selected INF, and selected model/install section.
  • The first configuration-related error in SetupAPI.dev.log, not only the final status returned to the caller.
  • The Windows version, architecture, and any extension package that specializes a base driver for this hardware.

References


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