What does HRESULT 0xC004C012 (SL_E_CHPA_NETWORK_ERROR) mean?

 
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SL_E_CHPA_NETWORK_ERROR

SL_E_CHPA_NETWORK_ERROR (0xc004c012) is a Windows Software Licensing activation-service code. The activation service reported a network error. Check the network path used by the activation method before changing the product key or repairing the licensing store.

What to check

  • Confirm that the device has Internet access or, for work devices, access to the organization network.
  • Check proxy, firewall, TLS inspection, and captive-portal conditions that can interrupt activation.
  • For KMS clients, verify the organization’s KMS configuration and network reachability.

Microsoft: help with activation errors

Microsoft: troubleshoot KMS activation

Microsoft: Slmgr.vbs activation options


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