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NS_E_DRM_INDIVIDUALIZE_ERROR
This result is returned when the DRM security-component individualization upgrade itself fails, before the protected playback operation can proceed.
Evidence worth preserving
- Protected identity: user consent and cancellation point.
- Operation state: whether the application is already individualized for the required level.
- Persistence or transport: individualization state and completion callback.
- Security context: security-component version before and after the attempt.
- Correlation point: download/service response and signature validation result.
Related codes and the diagnostic split
| Result | Different condition |
|---|---|
NS_E_DRM_INDIVIDUALIZING | A security-component individualization operation is already in progress. |
NS_E_DRM_ALREADY_INDIVIDUALIZED | You already have the latest security components. No upgrade is necessary at this time. |
NS_E_DRM_NEEDS_INDIVIDUALIZATION | A security upgrade is required to perform the operation on this media file. |
Correcting the producing condition
Representative case: The application reaches the individualize error path and receives this exact HRESULT before the higher-level media action can complete.
Actions that do not prove a fix
- Avoid replacing individualized binaries manually or suppressing signature validation.
Technical references
- DRM individualization.
- Performing DRM individualization.
- Enabling DRM support — API and state rules for the DRM operation described here.
- DRM client structures.
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