What does HRESULT 0xC00D2761 (NS_E_DRM_INVALID_DATA) mean?

 
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NS_E_DRM_SECURITY_COMPONENT_SIGNATURE_INVALID NS_E_DRM_POLICY_DISABLE_ONLINE

NS_E_DRM_INVALID_DATA

What this HRESULT isolates

When the client returns NS_E_DRM_INVALID_DATA (0xC00D2761), the decisive condition is invalid or corrupt data was encountered. This result belongs to protected content header, keys and cryptographic processing, specifically the path that parses the DRM header, selects a KID and algorithm, validates signed data, creates cryptographic objects and encrypts or decrypts protected media samples, when reproducing invalid data.

For NS_E_DRM_INVALID_DATA, the built-in message summarizes the user-visible outcome, while the symbolic phrase “invalid data” preserves the exact WMDRM boundary for diagnosis. For this code, the proof step is to record the exact API, object state, input identity and first lower-level result associated with invalid data.

Minimum incident record

Capture the first NS_E_DRM_INVALID_DATA occurrence before automatic retry, player teardown, store repair or license reacquisition changes the state, within the invalid data workflow. The smallest useful record contains:

  • Code-specific proof: record the exact API, object state, input identity and first lower-level result associated with invalid data.
  • Protected identity: first failing sample offset rather than only the player-level message, in the invalid data path.
  • Operation state: ASF/DRM header bytes and declared version, while tracing invalid data.
  • Persistence or transport: KID, license ID and key-selection result, for the invalid data boundary.
  • Security context: algorithm, key length and coding object type, during invalid data diagnosis.
  • Correlation point: signature or certificate validation status, in a invalid data incident.

For the “invalid data” investigation, use KIDs, license IDs, hashes, certificate thumbprints, sizes and timestamps where possible. While diagnosing NS_E_DRM_INVALID_DATA, do not place content keys, complete license blobs, passwords, cookies or decrypted media in ordinary logs, for this invalid data result.

Triage without destroying evidence

  1. Start from 0xC00D2761 and map it to the first WMDRM object that returned it, when reproducing invalid data.
  2. For NS_E_DRM_INVALID_DATA, separate content/header evidence, license evidence, machine/device evidence and service/network evidence around “invalid data”.
  3. Before retrying NS_E_DRM_INVALID_DATA, check whether another “invalid data” operation was active or whether the previous result may have committed partially.
  4. For NS_E_DRM_INVALID_DATA, record the exact API, object state, input identity and first lower-level result associated with invalid data.
  5. Apply the smallest supported fix: correct the producing DRM state or input and retry with a fresh operation object; avoid resetting unrelated protected state, within the invalid data workflow.

Why the producing layer matters

Two platform rules frame NS_E_DRM_INVALID_DATA. A malformed content header, an invalid license XML document and a decryption failure occur at different boundaries and require different replacement artifacts, in the invalid data path. Protected content should be identified by hashes and KIDs in support records; content keys and complete license blobs should not be exposed, while tracing invalid data.

Recovery at the right layer

The supported response to NS_E_DRM_INVALID_DATA is narrow: correct the producing DRM state or input and retry with a fresh operation object, for the invalid data boundary. After correcting NS_E_DRM_INVALID_DATA, reopen or recreate the object that owned “invalid data” so cached state from the failed generation is not mistaken for the repair result.

Representative case: The application reaches the invalid data path and receives this exact HRESULT before the higher-level media action can complete.

Why the symbolic name matters

ResultDifferent boundary
NS_E_DRM_UNABLE_TO_CREATE_CODING_OBJECTThe DRM runtime cannot create the coding object required for this operation, during invalid data diagnosis.
NS_E_DRM_UNABLE_TO_CREATE_KEYS_OBJECTThe DRM runtime cannot create the key-management object required for this operation, in a invalid data incident.
NS_E_DRM_UNABLE_TO_CREATE_HEADER_OBJECTThe DRM runtime cannot create the content-header object required for this operation, for this invalid data result.

Several values can accompany the “invalid data” condition in one incident. Order the NS_E_DRM_INVALID_DATA event chain by timestamp and prefer the first code produced at the lowest specific boundary over a later player-level summary, when reproducing invalid data.

Shortcuts that make diagnosis worse

  • Avoid publishing content keys, full license blobs or decrypted media while collecting diagnostics, within the invalid data workflow. That changes evidence without demonstrating why NS_E_DRM_INVALID_DATA was produced.
  • Avoid assuming a codec reinstall can repair a malformed DRM header or a cryptographic key mismatch, in the invalid data path. For NS_E_DRM_INVALID_DATA, that shortcut can create a second store, identity or policy problem, while tracing invalid data.
  • Do not reduce NS_E_DRM_INVALID_DATA to “DRM failed” in telemetry; retain the HRESULT, symbolic name, operation and object identity, for the invalid data boundary.

Completion criteria

A valid regression for NS_E_DRM_INVALID_DATA has two fixtures: one that deliberately produces “invalid or corrupt data was encountered” and one that applies the targeted correction, during invalid data diagnosis. For NS_E_DRM_INVALID_DATA, compare callback order, selected license/KID, final rights decision and persistence state; disappearance of the “invalid data” dialog alone is not proof.

Code-specific operational note

The symbolic phrase “invalid data” is the important search and telemetry key for NS_E_DRM_INVALID_DATA. Keep it beside the exact value 0xC00D2761; the official message “Invalid or corrupt data was encountered, in a invalid data incident.” is useful to users, but it does not identify the producing API, object generation or protected identity on its own, for this invalid data result.

Technical references

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