Site icon EfmSoft

What does HRESULT 0x803100A9 (FVE_E_PROTECTOR_CHANGE_PASSPHRASE_MISMATCH) mean?

 
Previous Next
FVE_E_NO_EXISTING_PASSPHRASE FVE_E_PASSPHRASE_TOO_LONG

FVE_E_PROTECTOR_CHANGE_PASSPHRASE_MISMATCH

The exact BitLocker condition

FVE_E_PROTECTOR_CHANGE_PASSPHRASE_MISMATCH (0x803100A9) identifies the point where the current password supplied for an in-place protector change does not match the existing password protector. A BitLocker key protector wraps access to the volume master key. TPM, TPM+PIN, startup key, recovery password, password, certificate and Network Unlock protectors have different volume and policy rules; changing one is not the same as decrypting the volume.

Never capture PINs, passwords or recovery passwords in logs. IDs, types, policy, call result and attempt counters are sufficient for most diagnosis.

Do not confuse it with a nearby failure

Keep this separate from a new password that violates length or complexity policy. That distinction determines whether the next check belongs to policy, protector inventory, volume geometry, firmware, account escrow or the calling application's buffer contract.

Evidence that distinguishes the condition

manage-bde -protectors -get C:
powershell -NoProfile -Command "Get-BitLockerVolume C: | Format-List KeyProtector,ProtectionStatus,VolumeStatus"

Safe corrective sequence

  1. Use the correct current password or an authorized reset/recovery workflow and stop automated retries with stale credentials.

State checks specific to FVE_E_PROTECTOR_CHANGE_PASSPHRASE_MISMATCH

StageHow to interpret it
Before the callRecord the target identity and the pre-call key-protector lifecycle state. The current password supplied for an in-place protector change does not match the existing password protector.
At failurePreserve protector GUID, change versus reset path, failed-attempt history, policy result and caller authorization without recording the password.

References


Looking for a different code? Search another status or error code.

Exit mobile version