| Previous | Next |
| NS_E_PDA_FAILED_TO_SYNCHRONIZE_FILE | NS_E_PDA_DELETE_FAILED |
NS_E_PDA_SYNC_FAILED
Where this result occurs in the Player workflow
NS_E_PDA_SYNC_FAILED (0xC00D1237) marks finalizing the synchronization generation after one or more queue operations failed. Preserve that boundary even when the visible Player message is broader than the producing operation.
Mechanism
At the checkpoint, automatic synchronization uses a Player-to-device partnership, a snapshot of selected playlists and a queue of per-item copy, delete or retrieval operations; The sync engine owns its own running state and can reject changes while a previous generation is active. The page-specific boundary is finalizing the synchronization generation after one or more queue operations failed.
A working manual file copy does not prove that the Player’s partnership, playlist snapshot and synchronization queue are valid. A representative way to reach this result is that the summary fails after several successful transfers and one device error.
State snapshot
| Evidence | Why it matters for sync failed |
|---|---|
| Producing object and operation | device and partnership IDs, sync generation and state, selected playlist identity/version, queued item ID and direction, subscription account, target storage, progress callback and first item-specific HRESULT |
| Decisive observation | sync generation, aggregate counts, per-item failures and terminal device state |
| Generation identity | Record the same disc, device, job or Player operation generation that returned this result; a reconnect or media change creates a different test. |
| Underlying result | Keep the first device, filesystem, COM, codec, DirectShow, IMAPI or BITS result seen before the Player mapped it to this result. |
| Controlled comparison | Repeat the producing call after changing only this condition: resolve the earliest per-item or device failure and start a fresh generation. |
How to interpret the next test
| Observation | Interpretation |
|---|---|
| The recorded values match the boundary | The result is consistent with finalizing the synchronization generation after one or more queue operations failed; correct that state before changing unrelated codecs, drivers or playlists. |
| A lower layer failed before this result | Preserve that earlier HRESULT or device result because it may be only the Player-level mapping. |
| The same call passes after one isolated change | The comparison supports the sync failed diagnosis rather than a broad installation failure. |
| The code changes after retesting it | The boundary was passed; diagnose the new HRESULT as the next independent stage. |
It scopes the failure to finalizing the synchronization generation after one or more queue operations failed.
Controlled diagnostic sequence
- Capture
0xC00D1237, it, the exact Player/API operation and the first timestamp at which it appears. - Save sync generation, aggregate counts, per-item failures and terminal device state; do this before ejecting media, reconnecting a device, canceling a job or rebuilding the Player object.
- correlate the result with device and partnership IDs, sync generation and state, selected playlist identity/version, queued item ID and direction, subscription account, target storage, progress callback and first item-specific HRESULT.
- Reproduce once with the original source and destination, then apply only this change: resolve the earliest per-item or device failure and start a fresh generation.
- Create a fresh operation generation and verify that the original call advances beyond the sync failed boundary.
Nearby codes with different owners
| Related result | Different diagnostic boundary |
|---|---|
NS_E_PDA_DELETE_FAILED | deleting an obsolete or deselected object from device storage |
NS_E_PDA_FAILED_TO_SYNCHRONIZE_FILE | executing one item’s copy/update operation in an otherwise running sync |
NS_E_PDA_CANNOT_SYNC_INVALID_PLAYLIST | expanding a malformed or stale playlist into synchronization items |
Focused correction
For this occurrence, resolve the earliest per-item or device failure and start a fresh generation. Recreate only the object that produced it and repeat the original operation against the same controlled input.
When verifying it, do not delete and recreate the partnership before exporting the selected playlists and recording the first failing item; otherwise the state needed to distinguish queue, account and device failures is lost.
Technical references
- About Device Synchronization.
- Working with Portable Devices.
- Enabling synchronization with Windows Media Player.
- Sending a file to a portable device.
Looking for a different code? Search another status or error code.