| Previous | Next |
| TAPI_E_CALLCENTER_INVALAGENTGROUP | TAPI_E_CALLCENTER_INVALAGENTSTATE |
TAPI_E_CALLCENTER_INVALPASSWORD
The call-center credential does not validate
TAPI_E_CALLCENTER_INVALPASSWORD (0x8004004A) means the provider recognized enough context to reject the supplied agent password/credential. It should not be conflated with an unknown agent ID or invalid agent state.
Evidence to capture
Record agent ID, provider/address, authentication method, whether the credential was transformed/encoded, and the precise login/control method. Do not log secret material in plaintext.
Focused correction
Use the correct credential for the already-verified agent identity. If authentication succeeds but the requested state transition is invalid, preserve that distinct agent-state HRESULT.
Technical references
Looking for a different code? Search another status or error code.