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What does HRESULT 0x8086000B (ONL_E_ACCOUNT_SUSPENDED_ABUSE) mean?

 
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ONL_E_ACCOUNT_SUSPENDED_COMPROIMISE ONL_E_ACTION_REQUIRED

ONL_E_ACCOUNT_SUSPENDED_ABUSE

Diagnosing ONL_E_ACCOUNT_SUSPENDED_ABUSE

The result ONL_E_ACCOUNT_SUSPENDED_ABUSE (0x8086000B) means the Online ID service suspended the account because of abuse or policy enforcement.

Reproduce the same boundary

  • preserve account identifier, suspension reason/correlation ID, security events, sign-in attempt, and any recovery instructions returned by the provider.
  • Preserve the first lower-level status, request ID, or object generation before retry/cleanup changes it.

use the provider appeal/recovery path; local password resets or network changes cannot clear a server-side abuse suspension. A new HRESULT afterward is evidence that execution crossed this boundary.

Technical references


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